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Frequently Asked Questions

Earn points for shopping and sharing your Sequin... the more you participate, the bigger (and sparklier) the reward!

How does it work?

It starts with logging in or creating your account - once you've done that, click over to your personalized Rewards Widget to start earning points and check your balance at any time.

Your points are valid for one year, and we'll notify you via email (be sure to add updates@sequinmail.com to your safe sender list!) whenever you gain new points or reach a new rewards tier.

What are the rewards?

It's so simple: the more you shop & share, the closer you'll get to a discount on your next purchase. When we add a new reward or activity, you'll see it when you login and check the Loyalty Widget.

Once you redeem a reward, it is valid for 60 days, so be sure to use the discount promptly once you've activated it!

Please note that only one discount can be redeemed per order and is valid on full-price styles only. Discount codes cannot be combined or used on Sale Section styles.

How do I access premium rewards?

The more you shop & save, the closer you get to accessing a new tier. And once you're a Gold level VIP, you'll always retain that status. BUT please note that rewards DO expire in 60 days, so be ready to use them once you redeem!

How can I check my balance?

Check your balance by logging in to your account and/or clicking through the tabs on the Loyalty widget or click here

Can I earn points by purchasing in your Naples boutique or via other retailers?

The Sequin Insider Loyalty Program is available exclusively to Sequin online store customers.

Can I earn points if I check out as a guest?

You are always welcome to check out as a guest, but we cannot track your points unless you create an account and are logged in at time of purchase.

Terms and Conditions

Sequin, LLC reserves the right to modify or cancel coupons at any time.

Coupons can only be redeemed once.

If you redeem your coupon online for a purchase less than the full value of the coupon, the balance of the coupon is not redeemable on another purchase.

If you return any of the items purchased with a coupon, the coupon discount or value may be subtracted from the return credit.

I have more questions!

Email us orders@sequin-nyc.com and we will be happy to answer any specific questions you have!

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